High quality home care with no compromise

Ashwell Home Care Services are excellent – I can’t say it any other way.
The compassion, professionalism and person-centred practice of all the carers and the leadership team is astounding. Everyone ‘gets it’. We are all so grateful for their time and wise counsel at a very difficult time and their  calm and methodical approach to solving problems is exemplary.
All the carers have formed trusted relationships with our parents – for which Mum and Dad are very grateful. Thank you so much – you are a lovely team and very much valued by all of us.

The managers and their team of carers are fabulous and we wouldn’t hesitate to recommend them.
Punctual, efficient, hardworking, friendly, trustworthy – everything you would hope a care provider would be… BUT it’s the added service that makes them exceptional. They really do care and are so helpful as nothing is too much trouble – all with a smile and a chat. If there is a problem, they want to solve it. They are dedicated to making their clients comfortable and happy. My mother is blossoming under their care and I am so grateful to them.

I find the carers are very polite and are absolutely first class, they are helpful and go out of their way to look after me. Nothing is too much trouble for them.

Everybody is very kind, helpful and understanding. Nothing is too much trouble.

Great staff and great support to my mom, would definitely recommend.

Since being introduced to them, Ashwell Home Care Services have been nothing short of amazing! They are always at hand should any questions be needed, and the whole team are very easy to talk too. We get regular updates for my mum through the app provided, which is a great extra feature used by them. My mum loves the visits made by Ashwell, and they are always able to put a smile on her face! They definitely have my mum’s best interests at heart.

I approached this company because I believed that they could supply the care and the carer that I required for my specific needs. From the date of first contact, I have received competent, friendly and professional service throughout. When my needs changed they dealt with it in a friendly and efficient manner, to my complete satisfaction. Long may we continue to work together.

The agency stepped in after Mum had a fall and really needed help. The regular staff are described as cheerful, lovely and “make her day”. At a time when we are not able to visit or have Mum to stay Ashwell staff have kept Mum cheerful and given us reassurance that someone is seeing her each day and looking out for her. Mum became interested in a painting television programme recently and was very pleased that her regular carer talked with her about this. When she ran out of teabags they arrived the next day. Doing the ironing has been getting harder and harder for Mum. The staff have stepped in to help without any fuss. I think we struck really lucky with this agency!

My family and I are delighted with the outstanding care our Mum receives from Ashwell Home Care services. They go above and beyond their duties, are compassionate, caring and efficient. Mum loves them all and through their empathetic approach has built great relationships and is now undertaking tasks she previously found difficult. The company is extremely well organised with great communication and nothing is too much trouble. They excel at what they do, I am so grateful to them and would highly recommend them to anyone.