This site uses cookies for analytics and advertising. Accept them all, decline them all, or choose which ones you allow. Learn more in our privacy policy.

01684 778750
Personal Care

Personal care at home in Malvern and Worcestershire that puts dignity and independence first

What we do
Contact us

We provide

Care with Dignity
Our personal care services are designed to support daily routines with dignity and compassion. Whether you need help with washing, bathing, dressing, toileting, continence, oral care or assistance with getting in and out of bed, our Care Companions provide thoughtful and professional support. We understand that these are personal moments, which is why we place great importance on trust, continuity and a reassuring presence. You will see familiar faces wherever possible, helping you feel fully at ease with the people who support you.
About us
#1
Highest rated Home Care provider in Worcestershire on homecare.co.uk
11x
11 Time Award Winning Care
350+
Over 350 Satisfied Clients in 6 years
98%
Client Satisfaction Rate

Meaningful Impact

Numbers that show our commitment
  • We measure success by the lives we touch and the independence we help preserve. Every statistic represents someone choosing to stay at home, supported by care they can count on.
Our quality
About us

Encouraging

Confidence
Every person is unique, and we shape our care around your goals, priorities and aspirations. Our Care Companions can offer simple reassurance while you shower, or provide more in depth support for people with complex needs who require assistance throughout the day. The focus is always on what you can do and what you want to achieve. We can assist with monitoring blood sugars, catheter care, support stockings and a wide range of personal care tasks to help you live confidently and independently. Your needs may change over time, and we adapt with you. Regular reviews and open communication ensure your care plan always reflects your current needs.
About us

What makes Ashwell different

We're people who understand how important remaining at home is. We believe every visit, every smile, every act of kindness and every conversation - matters. Every team member brings comfort and leaves an imprint of compassion.
Flexibility built into everything
Your loved ones routines and needs shape our approach, not the other way around.
Recorded and Monitored Care Visits
Clear visibility of time spent with your loved ones via our family app, checked and monitored regularly.
Training that goes beyond basics
Our team is qualified and trained to handle complex needs with skill and sensitivity.
About us
Contact us

Your questions answered

Home care in Malvern, Upton-upon-Severn and west Worcester

Which areas do you cover?

We provide home care across Malvern, including Great Malvern, Malvern Link, Barnards Green, Malvern Wells, West Malvern and Colwall; Upton-upon-Severn, Hanley Castle and Hanley Swan; and west Worcester, including St Johns, Lower Wick, Henwick, Rushwick, Hallow, Powick and Callow End. Not sure if we cover you? Call 01684 778750 and we'll tell you straight away.

How quickly can care start?

We know care needs can arise suddenly, for example after a fall or a hospital stay. Where possible we arrange care promptly. It starts with a free chat, then a free, no-obligation assessment at home so we can agree a care plan that fits.

How much does home care cost?

The cost depends on how long each visit is and how often you need us. We'll explain our prices clearly at your free assessment, before any care starts, so there are no surprises. Read more about home care costs.

Are you regulated?

Yes. AshwellCare (Ashwell Home Care Services Ltd) is registered with the Care Quality Commission and rated Good in all five areas. We also score 9.9 out of 10 from 90 reviews on homecare.co.uk.

Who will be my carer?

All of our carers are carefully recruited, DBS checked and trained in-house. We introduce your carer before care begins and aim to keep the same small team visiting, so you see familiar faces.

Let's chat

Speak to Phil or Deb
We need to understand what matters most to you and your loved ones, their needs and your current situation so we can establish how to best help you and discuss your available options. The first step is a brief chat with one of our team, usually Phil or Deb, either over the phone, by video call or in-person at our office in Malvern. Once we've had an initial discussion and provided suitable available options we will arrange a free no-obligation care assessment visit.

Call us now on:
Phil - 01684 649302
Deb - 01684 649301
(Office hours 9am to 5pm, Monday to Friday. Out of hours, send us a message or leave a voicemail and we'll call you back the next working day.)

Alternatively book a good time for us to call you.
Book a chat